Terms of service

Casa Kimball is a private oceanfront villa in Orchid Bay, Cabrera, Dominican Republic. These terms cover your use of casakimball.com and, if you book a stay, the agreement between us for that stay. By using the site or booking, you accept them. Questions any time: monica@casakimball.com.

The website

The site exists to show you the house and, when you're ready, to arrange a stay. Use it for that. The photographs, video, text, and design are ours (or used with permission) — please don't republish them without asking. We work to keep the site accurate and available, but we don't promise it will always be either; availability and pricing are confirmed only in a written quote or invoice from us.

Booking a stay

Casa Kimball is booked whole — the entire villa, staff included, for your party alone. When you request dates, we hold them for 72 hours and start an email thread with an itemized invoice. Nothing is charged and no card is taken. A booking is confirmed when we've agreed on the details in writing; we then send wire instructions, and your deposit holds the dates. If the 72 hours pass without confirmation, the dates simply reopen — no obligation on either side.

Prices are in U.S. dollars. The invoice you receive itemizes everything — nightly rate, staff, any additions you've chosen, and applicable taxes — so the full picture is in view before you commit.

Payment and cancellation

Payment is by wire transfer. Once we confirm your stay, half of the rental fee is due within 7 days of confirmation and the balance 30 days before arrival; a stay confirmed inside those 30 days is paid in full within 5 days of confirmation.

Once a stay is confirmed, what you've paid is committed to it. With 30 days' notice, we credit 90% of it toward a stay at Casa Kimball within a year, and the security deposit is always refunded in full. If a border closure or another event outside anyone's control forces a cancellation, we refund 100% when it comes 30 or more days before arrival, 95% at 20 to 29 days, and 90% inside 20 days. If the house can't host you, you're refunded in full. The rental agreement you sign sets these terms out in full.

Your stay

You're responsible for the accuracy of the details you give us — who's coming, when you arrive — and for your party while you're here. Treat the house as a home, because it is one. Damage beyond ordinary wear is yours to make right. We may decline or end a stay that puts the house, the team, or other guests at risk; that has never happened, and we intend to keep it that way.

Travel documents, visas, and travel insurance are yours to arrange. We recommend trip cancellation insurance — most of what you pay comes back as credit rather than cash if plans change, and weather on the north coast keeps its own counsel.

Signing in

We don't use passwords. Sign-in links sent to your email or phone are yours alone — each works once and expires quickly. Keep them to yourself, and tell us right away if you think someone else has used one.

Messages from us

We correspond about your stay by email, and by text message only as described in our SMS terms. How we handle your information is described in our privacy policy.

Liability

We take real care with the house, the grounds, and your time in them, and Dominican law provides protections these terms don't limit. Beyond what the law requires, our liability for any claim arising from the site or a stay is capped at the amount you paid us for that stay. The ocean, the cliffs, and the pool are part of what you come for — enjoy them with the attention they deserve, especially with children.

Changes and contact

We may update these terms from time to time; the version here is the one in force, and material changes won't apply retroactively to a confirmed booking. These terms are governed by the laws of the Dominican Republic, where the villa is located. For anything at all: monica@casakimball.com.

Last updated: July 2026